FAQ

Why Should You Buy From Us?


Our mission is to be the the quickest and most reliable coin site on the web. With 1000's of orders processed and happy customer we know that you will be more than happy with the service that we provide.

How Long Does It Take For You To Buy My Card?

Seconds! We have an automated delivery system which will deliver your coins instantly!

EA Tax

We do not cover the 5% tax that EA imposes on each card purchase. It is therefore very important that you list a card with a buy now of exactly how many coins you have ordered. E.g If you have bought 100,000 coins you will need to list a card with a Buy Now of 100,000. Listing for any amount other than this will result in a new card needing to be listed and slower order processing. 


Can I Still Buy Coins If I Am Using A Different Currency?

Yes you can. If you need help with converting prices please use the live chat and they will assist you.


Is There A Reason I Haven't Received My Coins?

Please double check you have done the following;

  • Make sure you have bought the right product XBOX or PS3
  • Make sure you have listed your player for the correct BUY NOW price. So if you are buying 100k, list your player for 100k BUY NOW price.

What Payment Methods Can I Use?

We take payments via the following cards:

Visa  /  Delta  / Electron /  MasterCard  / Eurocard / Maestro /  American Express

We are also happy to accept payment via:

PayPal

Why Has My Order Not Been Delivered Yet?

There are several different reasons why such as:

  • Technical issues (Internet / EA Webapp downtime).

If you have any issues with your order please use the livechat. Quote your order number and the problem you are experiencing and we will do whatever we can to rectify the situation. If the chat is offline and you have a problem leave a message and it will send an email directly to us. We will deal with all problems during this offline phase by 12:00 GMT the next day.